Disruption to Content loading
Incident Report for Gorilla
Resolved
A service outage on Azure resulted in task assets distributed via an Azure CDN (Content Delivery network) being unavailable. For Task Builder 1 and Questionnaire Builder 1 this will have resulted in some stimuli failing to load. For Task Builder 2, Questionnaire Builder 2, Shop Builder and Game Builder, this will have resulted in participants receiving an error message "No-Mani-1" on initial task load.
While the service issue appears to have been resolved, we'll continue to investigate and identify any routes for mitigating similar issues in the future (especially as this is the second time in as many months that the Azure CDN has experienced difficulties!)
Posted Sep 02, 2024 - 11:16 UTC